After relocating from Amsterdam to Copenhagen - I joined SumUp to work in the danish headquarters as an Engineering Manager for the Accounting Squad, in the Merchant Growth Tribe. The team I joined had been part of a previous acquisition of SumUp (Debitoor): merging cultures and integrating into the overall company was a big challenge.
At SumUp I got hands-on with a more complex organizational setup and map, with a tribalized setup; and highly enjoyed the reflective spirit of the company when finding new ways of working.
Later, I got promoted to Director of Engineering, overseeing the engineering department of the Invoices Tribe (and its two products, SumUp Invoices & Accounting). As part of the Tribe leadership, I worked on aligning technology and product to ensure a solid foundation for quick iterations, and maximising merchants’ value and developer experience (happy teams = happy product = happy customers!).
Afterwards, I got another job change, transitioning to be the tribe lead for the Invoices & Accounting team. This role involves P&L responsibility, as well as accountability on financial results and product evolution.
The team size is around 30 FTE - organized in 4 squads + QA, each with an Engineering Manager. We provide mobile app services (from the context of the SumUp SuperApp) as well as web experience.
Additionally, I expanded my scope on Engineering, by driving the global Incident Response process. Without direct reports, the responsibility includes to lead the implementation of the processes and tools. The role involves intense collaboration with other functions (such as Risk, Compliance and Operations) to implement the process in a holistic, customer-centric manner.
After being focused on growth, aligned with the global economical context in 2023 there was a strong company-wide pivot to profitability. This resulted on achieving a funding round of €285 million in december, fueling the growth ambition (with a economically sustainable approach).